FAQ: What is happening if I am introduced to a client that has no intention to proceed?

Zealancer makes a serious effort to ensure all introductions are to genuine clients only and review each request for legitimacy and relevance. We also limit our introductions to no more than one contractor per project thereby ensuring that the client selects the most appropriate candidates for the task. If however, you are introduced to a client without a real project need then you will not be required to pay the introduction fee.

A non-genuine request might consist of one of the following situations:

a) Despite several attempts the client could not be reached.
b) The client requested an introduction even though there was no real need or intent to appoint a contractor at that time. For example this would be the case if the client never had a real budget for the project.
c)The client is not an ’end customer’ but a project broker.
d)The requirements of the client differ significantly from your Zealancer profile.

If one of those circumstances exists, you must inform us within 14 days. The introduction fee will then be cancelled, and we might bar the client from further activity via Zealancer.

 ► Back to FAQ